Online Help
Online Help
  • Orders
  • How do I place an order?
  • To place your order:
    1.Add the desired item and quantity to your shopping bag.
    2.Click the shopping bag icon.
    3.Review your order and click Checkout.
    4.Sign in or Register.
    5. Confirm your shipping details and payment method, click Place Order.
  • How can I track my order status?
  • We will send you an email once your order has been shipped. Please Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner. Click on ‘View Details’ to check your order status. You can choose to chat now or email us to get information on your order.
  • Can I cancel my order?
  • Yes, you can always cancel your order before it is shipped.
    1. If the order is unpaid, it will be canceled automatically after 5 days.
    2. If the order is paid, please login to My Orders, select the order you need help with, and request cancellation. Our customer service will help and apply a refund.
    3. Once the order has been shipped, it can no longer be cancelled.
  • Product
  • What is the best way to choose my size?
  • Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself.
  • What kind of warranty or guarantee do you offer on your products?
  • We sell products that we believe to be of high quality and reliability. Before shipping each porduct to our customers, our Q&C personnel will conduct detailed check of the items to ensure the high quality.
  • Payment
  • What methods of payment do you accept?
  • Please click this link .
  • How can I change payment methods?
  • If you have an unpaid order and want to use a different payment method, it's easy:
    1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
    2. Click on the unpaid order you want to complete payment on.
    3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
  • Delivery
  • Where do you ship to?
  • We ship worldwide. There may be particular locations that we might require additional information to ship to, if so, we will get in touch with you ASAP.
  • How long is the delivery time?
  • You may check the specific tailoring period on the product page. The shipping time depends on shipping methods. The fastest shipping - expedited shipping takes 3-6 business days for the shipment. The standard shipping takes 7-15 business days.
  • How much does shipping cost?
  • The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
  • Are there any additional fees involved in shipping?
  • In some cases, your destination country may charge customs duty or other taxes. We have no control over these charges as customs policies vary widely from country to country. Please check with your local customs office for further information.
  • What shipping methods do you offer?
  • We have two shipping methods including expedited shipping and standard shipping. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.
  • Can I change my shipping address?
  • You can only change the shipping address while your order is still in production. Please chat now or email us. Or you can send your correct shipping address to [email protected] Our representatives will correct your shipping address and send you a confirmation email as soon as possible. Once your order has been shipped, we cannot change the delivery address nor delivery options.
  • Returns
  • What is your return policy?
  • If for any reason you are not satisfied with your item(s), we accept return or exchange within 14 days of the item(s) arrival to you. Please contact [email protected] within 14 days of receiving your item(s).
    Learn More
  • what is your return/exchange process?
  • 1. Submit a return request at Contact Us to Customer Service within 14 days upon receiving your order. Please include an explanation and photographs stating the reason for your return.
    We reserve the right not to accept the returns without prior approval from our Customer Service.
    2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
    3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned. Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge.
    All PayPal payment can only be refunded via PayPal, all Credit Card payment will only be refunded to the original Credit Card.
  • Account
  • How I can change my email address?
  • Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.
  • What should I do if I forget my password?
  • 1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you. 2.Change password If you would like to change your password, please refer to the below steps: 1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website. 2)Click "Account Settings" on the left column and then you can change the password and save the new one.
  • Why choose ELLEINS?
  • Founded in 2010, Elleins is the global leading online retailer for shoes, dresses and accessories. Customers can browse the vast online selection and choose their favorite shoes and dresses with great satisfaction.Elleins prides itself on exceptional customer service, high quality and affordable prices.
  • Do you have a store?
  • We are so sorry but we do not have real stores in your place and we just do online business. While shopping online, you can also enjoy more competitive prices. Please feel free to contact us and we are willing to give you some professional suggestions.
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Color-block Family Matching Sweaters

Color-block Family Matching Sweaters #256288

Matching Family Outfits

US$ 61.65
40% off
  • Ship in 24hrs

    SizeBustSleeve LengthCloth Length
    Women-S 60 ¾ 30 ¼ 28
    Women-M 62 ¼ 31 28 ¾
    Women-L 63 31 ½ 29 ½
    Men-L 39 ¼ 23 ½ 26 ¾
    Men-XL 41 24 27 ½
    Men-2XL 42 ½ 24 ½ 28 ¼
    Men-3XL 44 24 ¾ 29 ¼
    Girls 120cm 46 ½ 19 ¼ 21 ¾
    Girls 90cm 41 ¾ 17 ¾ 19 ¼
    Boys 120cm 28 ¼ 17 18 ½
    Boys 140cm 31 ½ 19 ¼ 20 ¾
    Boys 90cm 24 13 ½ 15 ¼
    Boys 110cm 26 ¾ 15 ¾ 17 ¼
    Girls 140cm 49 ½ 20 ¾ 23 ¼
    Girls 110cm 45 19 20 ¾
    Boys 130cm 30 18 19 ¾
    Boys 100cm 25 ¼ 14 ½ 16 ¼
    Girls 130cm 48 19 ¾ 22 ½
    Girls 100cm 43 ¼ 18 ½ 20
    SizeBustSleeve LengthCloth Length
    Women-S 154 77 71
    Women-M 158 79 73
    Women-L 160 80 75
    Men-L 100 60 68
    Men-XL 104 61 70
    Men-2XL 108 62 72
    Men-3XL 112 63 74
    Girls 120cm 118 49 55
    Girls 90cm 106 45 49
    Boys 120cm 72 43 47
    Boys 140cm 80 49 53
    Boys 90cm 61 34 39
    Boys 110cm 68 40 44
    Girls 140cm 126 53 59
    Girls 110cm 114 48 53
    Boys 130cm 76 46 50
    Boys 100cm 64 37 41
    Girls 130cm 122 50 57
    Girls 100cm 110 47 51
Product Code: #256288
Fabric: Polyester
Season: Spring, Fall, Winter
Pattern Type: Color-block
Sleeve: Long Sleeves
Tips: Please add each size separately to your shopping cart.
Delivery Time
Total Delivery Time = Processing Time + Shipping Time
Processing Time: 7-9 Days
Expedited Shipping: 3-6 Business Days
Standard Shipping: 7-15 Business Days
worry-free returns
We accept return or exchange within 14 days of the item(s) arrival to you if you are not 100% satisfied. Shipping fee will not be refunded. Products with quality-related issues, such as damaged, defective, or mis-shipped items will receive a full refund including shipping fee.
Please contact [email protected] within 14 days of receiving your item(s).
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